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December 26, 2014 / oneworld82

DFW-LHR on American Airlines First Class (777)

The last time I flew AA in First Class on its old 772 was back in September on my way back from Kazakhstan. What a mess of a flight that was. Only ok food, bad service… it really set my expectations for this upcoming flight low.

I was originally planning to fly on the new 77W in business class, but during the holidays AA is flying only old 772’s to London, and so I decided to go at least for a First Class seat to have a lie-flat situation. I will say right here that the flight wasn’t bad this time, thanks to a good crew and a great breakfast omelette.

Flight AA50 DFW-LHR, B777-200
December 23rd, 2014
First Class, Seat 2J

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We boarded on time at 5.45 for our 6.25 departure. I settled down on my suite, and after a bit the flight attendant serving my aisle came by offering pre-departure beverages. I got some sparkling wine while playing with the amenities of the suite. I must say it straight away: I am not a big fan of the iPad cover case as amenity kit. Why? Well, it looks cheap. It IS cheap. If it were of good quality and from a good brand, sure – that would be a winner. But this sleeve REALLY looks cheap – and it’s Made in China nonetheless. I honestly like the business class amenity kit better. The products found inside are Dermalogica, a good brand but, again, not the Aesop found on Cathay Pacific or La Mer found Lufthansa. I feel like this is a typical cost-based decision that AA made missing the whole point that premium travelers care a lot about brands and that wouldn’t mind paying a premium for excellent service and amenities (and here I am talking about food, drinks, training, etc).

My seat, 2J

My seat, 2J

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Menu and amenity kit

Menu and amenity kit

Pillow and blanket

Pillow and blanket

The flight ended up being delayed for about a hour for some mechanical issues, and my glass got refilled once – I didn’t go thirsty J Before departure the flight attendant passed by taking dinner orders. The menu looked very much ordinary, and I selected the beef as main course hoping that out of Dallas the meat would be good. I also opted in for the soup and salad, and the FA asked me whether  Iwanted the turndown service or not (who wouldn’t want that??). Also, before leaving a cart with newspapers and pjs came by.

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Once airborne, the dinner service promptly started. AA nuts are always very good, and I had them with a gin and tonic. Not too long after my appetizer was served (note: no amuse bouche). I had opted for the zucchini option which – while tasting good – was meager in substance and a little too chill.

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That was followed by the pumpkin soup, which was very nice. I also liked the square plate it was served in.

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Following the soup, the salad was brought out: I liked it a lot, as the lettuce was fresh and the pecans gave it just the right taste!

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The pace of the meal was good, and wines were offered regularly. I opted for the Sangioveto red wine, which was alright but nothing fancy. Then the steak came. It was not too overcooked (although it was basically well-done), but it didn’t taste too good. Something was odd with it. The potatoes were very good though, while the spinach were salty. The mushrooms were good.

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Last but not least, dessert came. I opted for the sundae – with butterscotch, whip cream, and nuts of course. As always, it was excellent and easily the best part of an otherwise only decent meal. As I already mentioned before, AA’s first class meals are a good business class-worthy; nothing less, nothing more.

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After finishing dinner I waited for a bit for someone to offer turndown service, but since no one offered I just put the seat down and went to bed. Another small fail service-wise. I will say though that AA pjs, while ugly-looking, are very comfortable and functional.

I got three good hours of sleep, after which I was waken up (as requested) for breakfast. I decided to try the omelet, and to my surprise it was absolutely excellent! The potatoes and the sausage coming as side complemented the cheesy eggs very, very well! I was very happy to see that this breakfast was first class-worthy!

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We landed about 20 minutes late in London, and in no time I was on my way to Terminal 5. Overall, this flight was ok – a step up from my last AA First Class flight in September but still miles away from the best first classes out there. Hopefully, when first class will only remain on the 77W’s things will improve.

Finnair's Santa Claus plane

Finnair’s Santa Claus plane

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